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Shipping & Return

Last updated: July 9, 2026

Overview

At Tech Gadget Hub we want your order to arrive fast and in perfect condition. As a dropshipping store all orders are fulfilled and shipped directly by our supplier partners. We remain fully responsible for your experience from order to delivery.

Questions? Email AlexJ.AJ@yahoo.com

SHIPPING

Processing time
Orders are processed within 2–5 business days. You will receive a tracking email once your order has been dispatched.

Delivery times

Destination Estimated delivery

United Kingdom 5–10 business days

Europe 7–14 business days

United States and Canada 7–21 business days

Australia and New Zealand 10–21 business days

Rest of world 14–30 business days

Shipping costs

  • Free standard UK shipping on all orders 

  • Free standard international Shipping on all orders

Order tracking
A tracking number will be emailed to you within 24–48 hours of dispatch. If you have not received it within 5 business days contact AlexJ.AJ@yahoo.com

 

Split shipments
Some orders may arrive in separate packages from different suppliers at no extra cost. You will receive individual tracking for each shipment.

 

Customs and duties
International orders may be subject to customs fees or import duties. These are the responsibility of the customer and are not included in our pricing.

 

Lost or damaged orders
Contact us within 7 days of the expected delivery date with your order number and photos. We will arrange a replacement or full refund promptly.

 

Incorrect address
Please double check your address at checkout. We are not responsible for orders sent to an incorrect address provided by the customer. Contact us immediately at AlexJ.AJ@yahoo.com if you spot an error after ordering.

 

RETURNS AND REFUNDS

We accept returns if:

  • Your item arrived damaged or faulty

  • You received the wrong item

  • Your order never arrived

  • The item is significantly different from what was described

  • Unopened item returned within 30 days of delivery

 

We do not accept returns on:

  • Opened or used gadgets and electronics

  • Change of mind after dispatch

  • Items returned without prior approval

  • Damage caused by misuse or failure to follow instructions

 

Timeframes

Situation Report within

Damaged or faulty item 7 days of delivery

Wrong item received 7 days of delivery

Missing order 7 days of expected delivery

Unopened item return 30 days of delivery

 

How to return
Email AlexJ.AJ@yahoo.com with subject "Return Request — Order #[number]" including your name, order number, issue description, and photos if applicable. We respond within 2 business days.

 

Return shipping

  • Damaged, faulty, or incorrect items — we cover return shipping

  • All other approved returns — customer covers return shipping

 

Refunds
Approved refunds are processed to your original payment method within 5–10 business days.

 

Exchanges
We only exchange items confirmed as damaged, faulty, or incorrect. Contact us with your order number and photos to request an exchange.

 

Non-refundable

  • Opened or used electronics

  • Final sale items

  • Gift cards

 

Contact us

Tech Gadget Hub
Email: AlexJ.AJ@yahoo.com
Website: techgadgethub.net
Response time: within 2 business day

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